Reference

How cd33 Handles Your Personal Information

This Privacy Policy explains what data cd33 collects when you use your account, make deposits through JazzCash, Easypaisa, or Raast, and browse the lobby — and how we keep that information secure. Availability of services depends on local law and eligible regions in Pakistan.

Account data protectionJazzCash, Easypaisa, Raast payment privacyCookie and session transparencyYour right to access or delete dataClear retention periods
cd33 How cd33 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or request deletion of your personal data, our support team handles these requests directly. You can reach us through the channels below. We aim to respond to data-related requests within a reasonable period. All communication about your account data is handled confidentially, and we will confirm receipt before actioning any request.

Live Chat Open the chat widget from any page on cd33 to raise a data request. Your account is verified before we action anything on your record.
Email Support Send your data access or deletion request to our support email. Include your registered mobile number so we can match your account accurately.
Account Help Centre Log in to your cd33 account, head to the account settings section, and submit a privacy request through the help form available there.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Account security and data integrity are handled through a combination of technical controls and clear internal processes. Here is what that looks like in practice when you use your cd33 account.

Payment Data Handling

Your JazzCash, Easypaisa, and Raast account numbers are used only to process transactions. We do not store full wallet credentials beyond what the payment network requires to complete a transfer.

Cookie and Session Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Data Retention Periods

Account records are kept for as long as your account is active and for a defined period after closure, as required by applicable law in Pakistan. We do not hold data longer than necessary.

Account Security Controls

Login is protected by OTP verification sent to your registered mobile number. Any change to your linked payment method — JazzCash, Easypaisa, or Raast — triggers a fresh verification step.

Common Questions About Your Privacy on cd33

These are the questions we hear most often about how your data is handled. If your question is not here, reach us through live chat or the help form in your account settings.

At registration we collect your name, mobile number, and the payment method you choose — JazzCash, Easypaisa, or Raast. Device and session data is also logged to secure your account access.

Yes. Payment identifiers are stored with encryption and shared only with the relevant payment network to process your transaction. We do not expose wallet numbers to unrelated systems or third parties.

You can. Send a request via live chat or the support email with your registered number. We will verify your identity first, then provide the data we hold on your account in a readable format.

Submit a deletion request through your account settings or contact support directly. Some records may be retained where local law requires it, but all other data is removed once the request is processed.

No. We do not sell or share your personal data for third-party marketing purposes. Data passed to payment processors like JazzCash or Easypaisa is limited strictly to completing your transaction.

We retain records for the period required under applicable law in Pakistan after account closure. Once that period lapses, your personal data is deleted from our active systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.